Premium Payment Methods

1. AXS Kiosk

You can make your premium payment via AXS Station (kiosk).
For your Life Insurance Regular Premium payment, please select:

• Pay Bills -> Insurance -> China Life Insurance (Singapore) Pte. Ltd.
• For New Business Application, please select New Business
• For renewal of premium, please select Renewal/Loan Payment
• Enter your Policy No or Identification No/Passport No, Premium Amount and Contact No. as per the screen
• Follow the steps on the screen to make payment accordingly.

Important Note:

If your payment is to be made for more than 1 policy, you will need to perform separate payment transactions for each policy.

2. GIRO

a) DBS/POSB iBanking

• This is only applicable for DBS/POSB bank account holder.
• The application will be verified by the Bank instantly
• Policyholder will receive a notification letter from China Life on the GIRO arrangement within 5 working days.
  1. Login to your DBS iBanking
  2. Select add a new GIRO arrangement
  3. Select China Life INS (S)PL as the billing organisation
  4. Input your Policy Number as the billing reference.
     (Please take note: one policy number per application. For example : If you have two policies, you will have to apply two times.)

b) Hardcopy application

• You may set up a GIRO arrangement by completing the GIRO application form.
• Please mail to us using our business envelope.
• Please click here to download the GIRO application form and click here to download the business reply envelope.
• Please ensure your signature matches your bank account records to avoid any delays or application rejection. The application process will take 6-8 weeks.

Important Note:

GIRO cannot be used for payment for:

1. Automatic Premium Loan repayment;
2. Payment for policy reinstatement;
3. Policy loan repayment.

3. Telegraphic Transfer

• Please indicate the Policyholder's full name as per application form, identification number/passport number and policy number in the telegraphic transfer application form.
• All bank charges are to be borne by the payer.
• It is necessary to make excess of the premium amount to cover the bank charges.
• Please submit the copy of the paying-in slip, fund transfer form or telegraphic transfer form that has been validated by the bank to our Customer Care email address at CustomerCare@chinalife.com.sg
• Our bank account details are as follows:

(a) SGD & RMB denominated policies

(b) USD denominated policies

4. Credit Card

• You can pay your INITIAL premium via credit card if you are applying for regular premium policy denominated in SGD or USD only.
• We do not accept credit card payments for subsequent renewal premiums or for single premium plans
• The credit card authorisation form is to be completed by both the Proposer and cardholder if the Proposer is not the cardholder.

  a) SGD denominated policies

  1. Only credit card issued in Singapore is allowed

  b) USD denominated policies

  1. You can use either credit card issued in Singapore or outside Singapore.
  2. Please note that the extra charges will be borne by the client for foreign card card deduction.

5. Cheque/Cashier Order

• Please make your cheque or cashier order payble to China Life Insurance (Singapore) Pte.Ltd
• The cheque must be crossed.
• This is applicable for SGD and USD denominated policies.
• Please write the following information on the back of your cheque or cashier order:
  1. Policy Number
  2. Name and Contact Number
  3. Description of your payment (eg Premium, APL or APL interest etc)

If you are sending Interbank GIRO form, cheque or bank-validated form directly to us, our office address is:

China Life Insurance (Singapore) Pte.Ltd
1 Raffles Place, #46-00
One Raffles Place Tower 1
Singapore 048616