SINGAPORE, December 30, 2025 - As digital innovation transforms financial and insurance services, the ability to deliver seamless and accessible customer experiences has become an industry necessity. China Life Insurance (Singapore) Pte. Ltd. (“China Life Singapore”) has officially launched its new China Life OneService App, marking a significant step forward in the company’s digital journey. The app is designed to provide customers with faster, simpler, and more convenient access to services while laying the foundation for ongoing digital innovation and ecosystem development.

China Life OneService App brings core insurance services together on a single platform, putting essential functions directly in customers’ hands. Users can view their policy coverage and account details instantly, and track the progress of policy applications and updates in real time. The app also supports Singpass login and securely retrieves personal information via Myinfo, ensuring smooth access while providing strong protection for personal data.

With the successful launch of China Life OneService App, China Life Singapore has strengthened its digital service ecosystem even further. The app’s development was a collaborative efforts spanning multiple regions with the project team combining technical expertise and professional resources across borders. Every aspects – from system architecture and compliance to user experience – was carefully refined to ensure the platform meets international standards while precisely addressing the needs of local customers. This technological achievement not only delivers efficient and reliable service but also underscores China Life’s depth of expertise and innovation in digital development.

Mr. Zeng Baqun, Chief Executive of China Life Singapore, said: “Digital transformation is not only about technology—it is about rethinking how we serve our customers. The launch of China Life OneService App is a landmark in our journey toward smarter, more customer-focused insurance. As China Life Singapore celebrates its 10th anniversary this year, this achievement reflects both the progress of the past decade and our commitment to the future. The app embodies China Life’s brand promise of ‘China Life, Your Lifetime Protection,’ while demonstrating our long-term responsibility in Singapore. Moving forward, we will continue to combine advanced technology with a human touch, ensuring that at every stage of life, our customers feel the care and protection of China Life.”